Customer Service Representative - State Farm Agent Team Member
Full Time • Baton Rouge, LA
Responsive recruiter
Replies within 24 hours
Benefits:
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
*Currently Seeking Licensed Candidates Only*
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 2001 and is home to a small, close-knit team of five. We offer license reimbursement and flexibility when needed, creating a supportive environment where our team can grow both personally and professionally.
ABOUT OUR AGENCY:
Our agency has been proudly serving the community since 2001 and is home to a small, close-knit team of five. We offer license reimbursement and flexibility when needed, creating a supportive environment where our team can grow both personally and professionally.
We look for friendly, outgoing, and honest individuals—licensed candidates are a plus. What makes our agency special is the family atmosphere we’ve built over the years. With a small team, everyone’s contribution matters, and we truly look out for one another.
We’re also proud to support our community by partnering with local churches and sponsoring sporting events. If you’re looking to join a warm, team-focused agency that values people and relationships, this could be the perfect place for you.
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sam Daily - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in 11821 Coursey Blvd, LA and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none